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Legal terms & conditions

TERMS OF USE FOR THE SITE


Welcome to this site. It is dedicated to the La Roche-Posay Laboratoire Dermatologique brand and accessible at the following URL: www.myskincheck.ca www.laroche-posay.ca


Please carefully read the following Terms of Use, which govern the use of this Site. By using this Site you are deemed to have accepted these Terms of Use without reserve.


The Site has been developed for and published by La Roche Posay, a société par actions simplifiées company with a capital of 379 721 euros, with its registered office located at Avenue René Levayer – BP 23 – 86270 La Roche-Posay registered in the RCS of Poitiers under the number 306 688 714, phone number : +33 (0)1 46 88 68 00, e-mail address:


(hereinafter the "Company" or "we"). Publication Director: Nicolas Brezet.



1. ACCESS TO THE SITE

To access and use this Site you must be an adult (over 18) and have a valid e-mail address. If you are a minor, the prior authorization of your parents is required.


You may be required to fill out required fields in a form, indicated as such by an asterisk. In such event, you will be required to fill out such fields prior to entering the Site. Any inaccurate or incomplete registration will not be accepted.


You accept that the data you submit to us and that is stored in our information systems is accurate and acts as proof of your identity. Please inform us as of any changes in this data.


Access to the Site and/or certain of its Segments may require the use of personal access codes. In such event, it is up to you to take your own steps to ensure the confidentiality of such codes. You can of course change them at any time. However, the number of attempts to access the Site and/or certain of its Segments may be limited in order to prevent fraudulent use of such codes. Please inform us of any fraudulent use that you may become aware of.


In the event of non-compliance with the rules described in these Terms of Use, we reserve the right to suspend your access to the Site. In such event we will inform you as soon as possible.
Even though we try to keep the Site accessible at all times, we cannot guarantee access in all circumstances. In fact, and in particular for reasons of maintenance, updating, or other reasons which are beyond our control, access to the Site may be interrupted.



2. INTELLECTUAL PROPERTY

The site and the elements that comprise it (such as marks, images, text, videos, etc.) are protected by intellectual property rights. The development of this Site represents a significant investment and work on the part of our teams. For this reason, except as expressly stipulated herein, we do not grant you any right other than that of consulting the Site for your strictly personal and private use.


All use, reproduction or representation of the Site (in whole or in part) or of the elements which comprise it, on any media whatsoever, for other purposes, including, but not limited to, commercial purposes, is not authorized. On an exceptional basis, we may expressly authorize you to reproduce and/or represent all or part of the Site, on certain media. Any request for authorization in this regard must be submitted in advance to the following e-mail address: webmaster@laroche-posay.com



3. USE OF THE SITE

To begin, we would like to remind you that use of the Site implies that you possess the necessary hardware and software resources for using the Internet.


Furthermore, we would like to remind you that the Internet does not guarantee security, availability or integrity of data transmissions. As such, we cannot be held liable in the event of errors, omissions, deletions, delays or faults (including, but not limited to, viruses), for the lines of communication, the hardware and the software which is not under our control or in the event of non-authorized use or possible degradation of the content published on this Site.


a. General obligations of the User


We defend the values of tolerance and respect for the rights of others. For this reason, this Site may not be used as a vehicle for racist, violent, xenophobic, malicious, obscene or illicit comments.


In using this Site, you agree not to:


- distribute, injurious, defamatory, non-authorized, malicious content, infringing on privacy or image rights, inciting violence, racial or ethnic hatred;
- use the Site for political, promotional or proselytizing purposes;
- publish promotional or advertising content;
- divert the Discussion Space from its intended purposes, including, but not limited to, using it as a dating service;
- distribute information or content capable of upsetting the sensibilities of the young;
- conduct illegal activities, including, but not limited to, infringing on rights regarding software, brands, photographs, images, text, video etc.


We would like to stress that you must hold all rights and/or authorizations with respect to any content that you wish to publish on this Site. In this regard, we recommend not publishing content (in particular photographs) showing recent architectural items, advertising creations, images of clothing designs in which the brand may appear (initials, logos, colour code of the brand, etc.). Finally, we remind you that content (including, but not limited to, photographs and videos) showing minors will not be accepted on this Site.



b. Specific stipulations for certain Segments


Various Segments may be made available to you on this Site: Downloadable Content, Online Applications, User Content, Discussion Space, etc. (the " Segments ").


(i) Downloadable Content


We may make available on this Site content that you are authorized to download ("Downloadable Content"). In downloading or using such Downloadable Content, you are deemed to have agreed to use it in conformity with these Terms of Use.


We grant you, for your personal and private use only, royalty free and for the legal term of copyright protection, a non-exclusive, non-transferable, right to use the Downloadable Content. Any reproduction, representation, modification or distribution of the Downloadable Content must be the subject of prior express authorization on our part. Any request for this type of authorization should be submitted to us in advance at the following address: webmaster@laroche-posay.com


(ii) On-Line Applications


We may make available on this Site software applications (the "Online Applications"). We grant you, for your personal and private use only, royalty free and for the legal term of copyright protection, a non-exclusive, non-transferable, right to use the Online Applications. You agree not to modify, adapt, reproduce, correct or distribute the Online Applications nor any brand or inscription of title set forth on such Online Applications and/or any media related thereto.


Please inform us of any possible anomaly affecting the Online Applications at the following address: webmaster@laroche-posay.com. We will then do our best to correct any such possible anomalies as soon as possible.


(iii) User Content


We may make available on this Site a space dedicated to user content, such as, for example, text, photos, videos, etc. ("User Content").


User Content that you publish on this Site is entirely your choice and your exclusive liability. However, we would like to remind you that User Content must not conflict with the legislation in force or accepted standards of morality, and must not infringe on the rights of others. In this regard, we reserve the right to remove, at any time, User Content that is manifestly illegal and/or contrary to accepted standards of morality and/or which infringes on the rights of others.


Please inform us of any User Content which appears contrary to the legislation in force and/or to accepted standards of morality and/or the principles set forth herein and/or which infringes on the rights of others, at the following address : webmaster@laroche-posay.com


(iv) Discussion Space


We may make available on this Site a space permitting you to communicate with other users (the "Discussion Space").


The Discussion Space must be used in conformity with the legislation in force, accepted standards of morality, the principles set forth herein and in compliance with the rights of others.


Please inform us of any communication which appears contrary to the legislation in force and/or to accepted standards of morality and/or the principles set forth herein and/or which infringes on the rights of others, at the following address: webmaster@laroche-posay.com



4. INFORMATION CONTAINED ON THE SITE

a. General provisions


We try to provide you with accurate and up-to-date information. Nevertheless, transmissions of data and information over the Internet do not benefit from absolute technical reliability, and we can therefore not guarantee the accuracy of all data included on this Site.


Furthermore, we would like to stress that inaccuracies and omissions may appear in the information available on this Site, in particular through intrusion by third parties. Please inform us of any errors or omissions at the following e-mail address : webmaster@laroche-posay.com


b. Information on the products and services


Unless otherwise stipulated, the products and services presented on this Site do not constitute an offer of sale but a general presentation of the range of products and services that we distribute in the country in which this Site is published.


c. Advice and surveillance tools


The advice made available on this Site and/or the surveillance tools are simple simulations intended for obtaining advice in terms of skincare and well-being.
The information that they deliver can in no way replace a medical diagnosis or clinical consultation, nor constitute a substitute for medical treatment.
In consequence, we cannot guaranty your entire satisfaction with respect to the advice that results from the use of such tools and assume no liability for the use that you may make of it.


For any additional information or in the event of doubt, we recommend you consult your personal physician and/or write to us at the following address: webmaster@laroche-posay.com


d. Hypertext links


The hypertext links implemented on the Web Site may take you to Web sites published by third parties, whose content we do not control. Consequently, and given that these hypertext links have been included on this Site uniquely to facilitate Internet navigation, the consultation of such third party Web sites is entirely your choice and your exclusive liability.


Furthermore, if you wish to create hypertext links to this Site, a prior request for authorization must be submitted to us at the following address: webmaster@laroche-posay.com


e. Cookies


Cookies are small files that are left on your computer as you navigate a Web site (covering, for example, the pages consulted, the date and time of consultation, etc.) and which may be read when you next visit the same Web site.


To benefit from all the functionalities of the Site, it is better to set the browser to accept cookies. We would like to stress that cookies do not allow us to identify you, and the period for conservation of the information recorded by the cookies on your computer is 6 months.


However, and in conformity with the recommendations of the French Data Protection Authority, we would like to inform you that you may prevent the setting of cookies by configuring your browser accordingly (information available on http://www.cnil.fr, heading "cookies").



5. PRIVACY AND PERSONAL DATA

We may collect personal data which relates to you, in particular when you: (i) register for a service; (ii) download Downloadable Content; (iii) use a Segment and/or a surveillance tool; (iv) register for a game/competition (v) send us an e-mail; (v) respond to a poll or study. This personal data will be the subject of automatic processing and may be used in three different ways:


- Statistical studies: we compile and study your personal data in order to define your profile and better adapt our services to your expectations. These statistical studies are strictly confidential;
- Monitoring of customer relationships: if you send us a message, the data is kept and used to send you a response and to ensure your request is answered.
- Provision of services: sending newsletters, access to certain counselling spaces, etc.
- If you have given your consent, we may transfer some of your data to our partners.


We make every effort to maintain the privacy of your information. As such, we have put in place security measures to prevent unauthorised access, accidental loss and unlawful destruction of your information. We believe these security measures will adequately protect your information.


In conformity with the provisions of the amended Act No. 78-17 of January 6, 1978, you have the right to access, correct, object to and delete the data that relates to you. To exercise this right, simply send us an e-mail with proof of your identity to the following address: webmaster@laroche-posay.com



6. MODIFICATION OF THE SITE AND AMENDMENT OF THE TERMS OF USE

We may modify the content and information included on this Site, as well as amend these Terms of Use. The reasons for this may include, but are not limited to, the need to comply with new legislation and/or regulations and/or to improve the Site. Any modification and/or amendment shall be integrated into these Terms of Use.



7. HOSTING AND CREDITS

This Site is Hosted by the BT France corporation, a société anonyme company with a capital of 78,541,474.16 euros, with its registered office located at Tour Ariane – 5, place de la Pyramide- BP 22 – 92088 La Défense Cedex, registered in the Commercial and Corporations Register of Nanterre under the number 702 032 145, e-mail address



Credits :
Nurun
31 bis, rue des Longs Prés
92514 Boulogne-Billancourt Cedex
www.nurun.com

Apotamox
52, rue de Belfort
BP 25100
72005 LE MANS Cedex 1
www.apotamox.com